User Guide — BITMOBILE by BITCARDS

01 · Gift Cards

How to trade gift cards

Trading your gift cards for instant Naira on BITMOBILE is fast and simple. Follow these steps to complete your first trade.

🎁Amazon

🍎iTunes / Apple

🎮Steam

▶Google Play

💄Sephora

🛒Walmart

👗Nordstrom

✳️+ many more

1

Open BITMOBILE and tap the Gift Card icon

Tap on the 🎁 Gift Icon at the bottom center of the app to access the giftcard trading section.

2

Tap "Trade New Gift Cards"

You will see a button to start a new trade. Tap it to proceed to the card selection screen.

3

Search for your card type

Use the search bar to find the card you want to trade — e.g. Amazon, iTunes, Steam. Select the correct card and denomination.

4

Enter your card details and submit

Enter the gift card code and any other required details. Double-check everything is correct before submitting. Follow the on-screen instructions to complete your submission.

5

Wait for approval and receive payment

Our team will verify your card and approve the trade. Payment is sent to your BITMOBILE Naira wallet instantly after approval — usually within minutes.

💡 We also credit you extra when gift card rates increase on the market. Always check the current rate before trading for the best value.

02 · Bitcoin

How to sell Bitcoin

Receive Bitcoin into your BITMOBILE wallet and convert it to Naira instantly. Here is how it works step by step.

1

Make sure you have Bitcoin in your BITMOBILE BTC wallet

First, ensure you have received Bitcoin in your BitMobile BTC Wallet. You can receive BTC by sharing your BITMOBILE Bitcoin address with the sender.

2

Tap on the Bitcoin button

From the home screen, tap on the Bitcoin wallet section to open your BTC wallet dashboard. Here you can see your current balance and live BTC price.

3

Tap "Sell"

Tap the Sell button to begin converting your Bitcoin to Naira.

4

Input the amount you want to sell

Enter the amount in USD ($) or BTC that you want to sell. The app will show you the equivalent Naira amount at the current live rate.

5

Enter your PIN and tap "Initiate Sell Order"

Enter your transaction PIN to confirm and tap the Initiate Sell Order button. The Naira equivalent will be credited to your Naira wallet instantly.

⚡ Currently we trade Bitcoin (BTC) on the app. Ethereum (ETH), Solana (SOL), USDT, Litecoin (LTC) and TRON (TRX) are coming very soon.

03 · Naira Wallet

Your Naira wallet

Your BITMOBILE Naira wallet is your everyday account. Deposit funds, transfer to any bank, and manage your balance with ease.

💳

Deposit

Fund your wallet via bank transfer. Reflects instantly after a successful transfer.

🏦

Transfer to Bank

Withdraw your Naira balance to any Nigerian bank account in seconds.

₿

Buy Bitcoin

Use your Naira balance to buy Bitcoin directly through the app.

🐷

Save

Set aside funds automatically and earn returns on your balance.

1

How to withdraw to your bank

Tap the Naira icon → tap Transfer → select Bank Account → add your bank details → enter the amount → input your Transaction PIN → tap Send.

2

Deposit hasn't reflected?

Deposits are instant. If your deposit hasn't reflected within 2 hours of a successful transfer, contact our support team immediately via WhatsApp or email for resolution.

💡 We partner with credible payment services to make all transactions seamless and instant. Payments to your bank are processed 24/7 including weekends and public holidays.

04 · Savings

Save money automatically.

Set money aside without thinking about it. BITMOBILE's savings feature lets you run personal savings plans and earn returns on your balance.

1

Tap the Naira icon

From your home screen, tap the Naira wallet icon to access your Naira wallet section.

2

Tap the Save icon

Inside your Naira wallet, tap the Save icon to access the savings feature.

3

Choose your savings type

Choose between Monthly Savings, Fixed Savings, or Group Savings depending on your goal.

4

Start a New Plan

Set your target amount, duration, and automatic deduction schedule. Tap Start a New Plan to activate your savings. The app will automatically set funds aside on your chosen schedule.

05 · Bills & Airtime

Pay every bill in seconds.

Buy airtime, data, pay DStv, GOtv, electricity bills and more — all directly from your BITMOBILE balance. No extra app needed.

📡MTN Airtime

📡Airtel Airtime

📡Glo Airtime

📺DStv

📺GOtv

⚡Electricity

💡 All bill payments are processed instantly from your Naira wallet balance. Make sure your wallet has sufficient funds before initiating a payment.

06 · Your Account

Managing your account.

Keep your account secure and up to date. Here is what you need to know about your BITMOBILE account settings.

✓

Transaction PIN

Your 4-digit Transaction PIN is required for all withdrawals and sell orders. Never share your PIN with anyone — not even BITCARDS support staff.

✓

Forgot your PIN?

Contact our support team via WhatsApp on +234 818 462 3332 or email info@bitcards.com.ng. We will verify your identity and help you reset it securely.

✓

Account security

We use bank-level security to protect your account and funds. Always use the official BITMOBILE app from the App Store or Google Play — never a third party link.

✓

RC Number

BITCARDS Technologies is officially registered in Nigeria. RC Number: 2764460. We have been operating since 2018 with millions of transactions processed.

07 · Legal

Terms & Privacy.

By using BITMOBILE you agree to our Terms and Conditions and Privacy Policy. Here are the key points.

📄

Terms of Service

Your use of and access to BITMOBILE services are subject to our Terms and Conditions. Please note that use of the app constitutes acceptance of these terms.

🔒

Privacy Policy

This policy applies to all products, services, and websites offered by BitMobile or its subsidiaries. We collect and handle your data with full transparency.

🛡️

Data Protection

We are committed to treating all information from employees, customers, and partners with the utmost care. Data is collected fairly, lawfully, and kept accurate.

📧

Opt Out

To opt out of marketing emails, use the unsubscribe button in any email or contact us at info@bitcards.com.ng and we will remove you immediately.

📋 For the full Terms and Conditions and Privacy Policy, visit Bitcards Legal

How to use BITMOBILE.